You can find the same items elsewhere at a cheaper prices and it accompanied by much better service. 4 weeks later I had still heard nothing so I cancelled my order and was told I would be refunded within 10 days. I was then told the items would be coming in stock within 2 weeks.
- Package was never send, support does not reply on requests.
- Emailed support got this automatic reply before getting actual support which is telling in a lot of ways.
- Ordered football shirt for Christmas present but it never arrived.
- Just received my sons kit in time for Christmas, emailed them a few times as worried it wouldn’t come and the replies I had were so quick providing tracking number etc.
- I paid extra for shipping, only to end up waiting longer than someone who went with the cheaper option.
I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response. When items didn’t arrive I emailed them and they assured me items were due in on 10th June. The value was excellent, as postage was charged once for several smaller items, whereas many other online providers with ‘free postage’ incorporated the cost of postage into the price for each item…. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Find out how we combat fake reviews.
Great product, swift service.
I made a order on the 12th may it stated on line the item was in stock after a week i called and was told the item was not in stock and awaiting stock i was at this point offered a refund. I trust Gamerama will see this review, please do not phone me, just refund my money please. Having read through these reviews I’m obviously not alone. Had to get my bank to block them as they kept taking money from my account even after they told me that my subscription had been cancelled Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense… Had to get my bank to block them as they kept taking money from my account even after they told me that my su…
- I contacted customer support and asked for a replacement, a refund or send in for repair.
- The company refunded me without any explanation at all.
- I would take all unverified reviews with a pinch of salt.
- After having trouble obtaining my refund from this company I went to my bank.
- Had to get my bank to block them as they kept taking money from my account even after they told me that my subscription had been cancelled
Around the same time, my friend also bought a Flipper Zero, but chose the regular, less expensive shipping method. It almost feels like they don’t actually have any support at all, and are using a chatGPT bot to try to feed token phrases to their customers to calm them down. Paid for expedited shipping, and it’s 13 days in currently on waiting and the package appears to be jumping around the US randomly.
Do not buy from this company £30 shirt…
Your order was attempted delivery and unfortunately wasnt anyone in to take it. Have not received any correspondence from Top Flight, no order number or any details of my order and cannot find a telephone number to contact them. Took £30 from me and https://www.ringospin-casino.com/ got nothing for my money. Ordered football shirt for Christmas present but it never arrived.
Multiple customers complaining of very long wait times or no order at all. The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it’s for a special occasion.
And 5 weeks after my order, still no item! The case is being handled by relevant authorities and my refund processed, again of which I have evidence. Unlike other reviewers, Trust Pilot have verified my review after being supplied with all the evidence of my purchase, the correspondence and the resulting abuse. I wanted to get a reproduction of my son’s first ever proper football shirt from the 90’s , including name and number, in his now adult size. We are so happy that you love the clothes and our service. Clothes are very cute and good quality!!
I emailed the company to query this, and having spent a good hour having read the awful reviews I wish I’d seen before I ordered I mentioned possibly needing to cancel my bank. The shirt is good quality and delivery was within a reasonable time. Wonderful boutique with great customer service and great quality clothing! I was charged for items which I found out were out of stock after I queried why I hadn’t received any dispatch or delivery information. As per my previous review I finally got a reply to my email saying refund had been processed and would take around a week to show on my account.
Couldn’t recommend enough!!
I bought a shirt that didn’t fit nor suit when it arrived. Ordered a shirt for my younger cousin as a gift for his birthday, was super surprised by the total and didn’t realise i could get a genuine football shirt for this kind of price! Great Quality for the price and good delivery
Christmas i understand does slow down…
I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’. I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery. Amazing products and customer service – can’t wait to reorder! The customer service was amazing and the products are to die for!! Last time I’ll deal with a company I’ve never heard of, now I’ve all the faff of trying to recover my money, thank goodness I used a credit card. Very very poor customer service – non-existent in fact.
Been buying from this company a while now and never had a problem. The kit turned up today and the quality is brilliant, will definitely be ordering again wish I knew about this site sooner. Hi,I have just checked your order and we are within our shipping aim currently.
Taking money for items not received is theft. Verification can help ensure real people are writing the reviews you read on Trustpilot. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
Very good people to work with and great quality clothing! Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..
My order arrived in 4-5 days
Hi EmmaCan you please email us on with your contact number for me to call you please.Thank you.Gamearama Customer Care. Chased three times with only one curt response. Ordered a birthday gift for my son, I ordered it 4 weeks ago, no reply to email today, no phone number no gift, seems like a scam My daughter ordered from here using her own money.
Ordered an item a month ago, still not received …. The company refunded me without any explanation at all. I’m not removing anything – people need to be aware of where their hard earned cash is going, and if reading this saves someone from the aggro of dealing with you and that some child gets their birthday gift etc then I’m happy. Reading other reviews it would appear that you’ll get a line about the portal being down, or Shopify being slow.I’d suggest reviewing your business practices. Have contacted customer care but no reply…
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